This Privacy Policy describes how Chosen Era (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from chosenera.com.au (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

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How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

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What Personal Information We Collect

Information We Collect Directly from You

• Contact details (name, address, phone number, email)

• Order information (billing/shipping details, payment confirmation)

• Account information (username, password, security details)

• Customer support messages

You can choose not to provide some information, but it may limit your ability to use certain features.

Information We Collect Automatically
We collect usage data such as:

• Device and browser info

• IP address

• How you interact with the site

We use cookies and similar technologies to do this.

Information from Third Parties
We may receive information from:

• Service providers like Shopify

• Payment processors (for payments and billing)

• Marketing and analytics partners

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How We Use Your Personal Information

• Provide services: Process orders, manage accounts, handle shipping/returns

• Marketing: Send promotions and show relevant ads

• Security: Prevent fraud or misuse

• Support & improvement: Respond to you and improve our services

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Cookies

We use cookies to:

• Make the site work properly

• Remember your preferences

• Analyze site usage

You can disable cookies in your browser, but some features may not work properly.

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How We Share Your Information

We may share your information with:

• Service providers (payments, shipping, IT, analytics)

• Marketing partners

• Affiliates

• Legal authorities when required

We do not sell sensitive personal information without your consent.

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Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices, so review their policies separately.

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Children’s Data

Our services are not intended for children, and we do not knowingly collect their data.

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Security & Data Retention

We take reasonable steps to protect your information, but no system is 100% secure. We keep your data only as long as necessary for business or legal reasons.

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Your Rights

Depending on your location, you may have rights to:

• Access your data

• Correct it

• Delete it

• Transfer it

• Restrict or object to processing

You can also opt out of marketing emails anytime.

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Complaints

If you have concerns, contact us. You may also have the right to complain to your local data authority.

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International Users

Your data may be processed in other countries with appropriate safeguards in place.

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Contact

If you have any questions, contact us at:
Email: choseneraclothing@gmail.com